Whale Watching Cruises Hermanus
TERMS & CONDITIONS POLICY
All trips are weather permitting; cancellation can occur with little prior notice if necessary. Notification of any cancellations will be made telephonically on the day of the booked trip.
Should the trip not take place due to sea conditions, no payment is required
At the discretion of the skipper, if the tour is unsatisfactory due to no whale sightings the guests may be offered a 50% refund or the option of joining another trip based on availability.
Confirmed Bookings will be released if you/guests have not arrived 15 minutes prior to departure, unless you have called to notify us. Cancellation terms apply.
For bookings of 1- 30 Persons:
Cancellations or amendments to confirmed booking received less than 24hrs before time of trip, 100% cancellation fee will be charged.
– For a booking of 31 – 70 Persons/Private exclusive tours:
Cancellations received less than 30 days before date of trip, 50% cancellation fee will be charged. Cancellations received less than 7 day before date of trip, 100% cancellation fee will be charged.
In the event of unforeseeable circumstances policies can be amended at the discretion of Southern Right Charters